The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research store product range.
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Develop and maintain product knowledge by accessing appropriate sources of information. Completed |
Evidence:
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Research and apply comparisons between products and services according to product information. Completed |
Evidence:
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Identify hair, beauty and cosmetic products.
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Identify store product range according to product information. Completed |
Evidence:
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Convey product information to customers and other staff members as required. Completed |
Evidence:
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Recommend hair, beauty and cosmetic products and services.
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Use questioning and active listening to identify customer requirements. Completed |
Evidence:
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Evaluate products and services according to customer requirements and product information. Completed |
Evidence:
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Demonstrate features and benefits of products to customer to create a buying environment. Completed |
Evidence:
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Apply detailed specialised product knowledge to provide accurate advice to customers regarding product performance, according to manufacturer information and legislative requirements. Completed |
Evidence:
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Explain and demonstrate products according to store policy and procedures and legislative requirements. Completed |
Evidence:
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Identify and utilise opportunities to advise on or demonstrate and apply products to customers who are unfamiliar with aspects of product use. Completed |
Evidence:
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Follow up with customer, where required, according to store policy. Completed |
Evidence:
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